Last Updated: 20 August 2026
These Terms & Conditions ("Terms") govern your use of the Customer Support Centre website and your interaction with our home appliance repair and servicing services.
By using this website, submitting a service request or contacting us regarding our services, you agree to these Terms.
Customer Support Centre provides home appliance repair, servicing, inspection, installation and maintenance-related services, subject to availability.
Services may include, among others:
The availability of particular services may vary depending on location, appliance type, model, spare parts and technician availability.
Submitting a repair request through our website does not automatically guarantee that a service appointment has been confirmed.
Our service team may contact you to confirm the appliance details, location, requested service, appointment timing and applicable charges.
A technician may inspect the appliance before recommending repair or replacement of any component.
The final repair requirement and estimated cost may depend on the actual condition of the appliance, fault diagnosis, parts required and work involved.
Customers should obtain confirmation of applicable charges before authorising repair work.
Prices displayed on our website are for general information and may vary depending on the appliance, problem, location, parts and service required.
Where a service visit, inspection or diagnosis charge applies, the applicable amount will be communicated to the customer where reasonably possible before proceeding with the service.
Any promotional price or starting price is subject to the applicable terms of that offer.
If replacement parts are required, the availability, price and expected delivery time may vary depending on the appliance model and manufacturer.
Replacement parts may be original, manufacturer supplied, compatible or equivalent parts depending on availability and customer approval.
Customer Support Centre primarily provides services in Pune and PCMC and selected surrounding areas, subject to technician availability.
Service availability should be confirmed with our team before booking.
We aim to provide service visits according to the agreed appointment window.
Appointment times may change due to traffic, technician availability, weather, appliance requirements, previous service delays or other circumstances beyond our reasonable control.
Customers are responsible for:
Customers may contact us to request cancellation or rescheduling of an appointment.
Cancellation or rescheduling may be subject to the circumstances of the booking, technician travel, parts ordered or work already performed.
Any warranty applicable to a particular repair or replacement part will depend on the service provided and the warranty terms communicated to the customer.
Warranty, where offered, may not cover unrelated faults, physical damage, misuse, electrical fluctuations, water damage, unauthorised repairs or other exclusions communicated at the time of service.
Customer Support Centre is an independent service provider unless specifically stated otherwise.
References to appliance brands or manufacturers on this website are for service identification purposes and do not necessarily indicate affiliation, endorsement or authorisation by those manufacturers.
We make reasonable efforts to keep website information accurate and useful. However, service availability, pricing, appointment times and other information may change without prior notice.
Website content should not be interpreted as a guarantee that a particular repair, part or service will be available for every appliance.
To the extent permitted by applicable law, Customer Support Centre shall not be responsible for losses resulting from circumstances beyond our reasonable control, including manufacturer defects, unavailable spare parts, pre-existing appliance damage, electrical fluctuations, water damage, misuse or unauthorised modification of an appliance.
Nothing in these Terms is intended to exclude or restrict any consumer rights or remedies that cannot lawfully be excluded under applicable law.
You must not use this website for unlawful, fraudulent, abusive or malicious purposes.
You must not attempt to interfere with the website, introduce malicious software, gain unauthorised access or misuse our contact forms or communication channels.
Unless otherwise stated, website content including logos, branding, text, graphics, images and design elements belongs to or is used by Customer Support Centre and may not be copied, reproduced or commercially reused without permission.
Your use of our website and submission of personal information is also subject to our Privacy Policy .
We may update these Terms from time to time to reflect changes in our services, website or applicable legal requirements.
The updated version will be published on this page with a revised "Last Updated" date.
These Terms shall be governed by the applicable laws of India.
Subject to applicable law and consumer protection rights, disputes relating to our services shall be subject to the appropriate courts and authorities having jurisdiction in Pune, Maharashtra.
Customer Support Centre
Phone: +91 936 941 9955
Email: info@customersupportcentre.in
Address: S No.: 660, Rajiv Gandhi Nagar, Pune, 411037
Website: customersupportcentre.in